Riu Cancun (Adults Only) Hotel | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

3 persons

Bed options:

1 Double bed

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Suite

Max:

2 persons

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Junior Suite

Max:

3 persons

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 6.5 mi

Airports

Isla Mujeres (ISJ) 15.8 mi

Cancun (CUN) 16.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Baggage storage
Elevator
ATM/Cash machine
Sundry/Convenience store
Gift/Newsstand
Hairdresser
Beauty salon

Sports & Fitness

Fitness center
Tubing
Pool tables
Fitness studio

Services

Room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Stores/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Poolside snack bar
Snack bar
Coffee/Tea in lobby
Free breakfast
Buffet breakfast

Business

Conference room

Children

Paid babysitting/ Child services

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Night club
Garden area
Barbeque grills
Television in lobby
Spa & wellness center
Jacuzzi
Treatment room

Room features

Air conditioning
Mini-bar

Location

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Blvd. Kukulcan Km 9

Cancun Convention Center

3200 ft

Night club

Palazzo

2100 ft

Beach

Playa Forum

2400 ft

Beach

Mandala Beach Club

2100 ft

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

2200 ft

Night club

Daddy'O

2100 ft

Night club

Mandala Nightclub

2100 ft

Punta Nizuc - Cancún 210

Playa Lagarto

2100 ft

Amusement Park

Delphinus Dreams

2300 ft

Beach

Chac Mool Beach

5200 ft

Mar Caribe

Arrecife Chitales

2600 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1.5 mi

Chetumal Km 36. 5

Water Park at The Grand

1.1 mi

Beach

Playa Tortugas

1.4 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.3 mi

Marina Adventure Bay

Bungee in Cancun

1.3 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.4 mi

Harbor

Aquatours Cancun

1.4 mi

Blvd. Kukulcan

Parque Ventura Cancun

1.5 mi

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

2.0 mi

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

2.0 mi

Museums

Cancun Wax Museum

2.1 mi

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

2.1 mi

Aquarium

Interactive Aquarium

2.2 mi

Beach

Playa Langosta

2.2 mi

CancunMexico

Avenida Kukulkan

2.7 mi

Parks

arte Garden

2.1 mi

Nearby

Night club

Coco Bongo

1900 ft

Night club

The City Nightclub

2000 ft

Gallery

Galeria Balance Cancun

400 ft

Restaurants

Mextreme

1500 ft

Zona Hotelera Km 9 In Front Of Convention Center

Golden Sea Chinese Cuisine

1100 ft

Km. 8.5

Be Healthy By Elia

1200 ft

Blvd. Kukulcan 162 Plaza Caracol

Almadia Cancun

1000 ft

Boulevard Kukulcan Km 9 Seccion 1

Hanaichi

1100 ft

Blvd. Kukalkan Km. 9.0 Centro Commercial

Casa Tequila

1200 ft

Blvd Kukulcan Km 19.5 Lt 65 Suite #2106 Boulevard Kukulkan

Mocambo Restaurantes

800 ft

Hotel Zone

Mocambo

1000 ft

Boulevard Kukulcan km 9.5

Calypso"s Mexican Restaurant

900 ft

Avenida Kukulkan Km 8.5 Next to Cancun Center

Dag Dag

1500 ft

Blvd. Kukulcan Km 8.5 Plaza Lagunas

Marinero's

1400 ft

Kukulcan Blvd. Km. 9 In Front of Cancun's Convention Centre

Ramen Hiroya

1100 ft

Blvd Kukulcan KM 8.5 Plaza EL Parian Local 3

Reviews and Ratings

Reviews from guests about their experience.

86%

loved their spa retreat and can’t wait to return.

8.6/10

Great

Rooms

6.0

Location

8.8

Service

7.0

Dining

6.2

Arthur

United States of America, February 2025

6.4/10

My stay at Riu Cancun was quite disappointing, primarily due to the quality of the rooms and the dining experience. While the location is convenient, the food cleanliness and variety left a lot to be desired. The staff was friendly, though I faced significant challenges with cash access which limited my enjoyment of the resort.

Rooms

5.0

The room was basic and uncomfortable, with two double beds pushed together and a dingy bathroom. The air conditioning required a room key to function, which was confusing at first.

Service

5.0

Service was friendly, but the lack of room service and insufficient assistance with cash access made my stay less enjoyable. I felt pressured to tip for good service, which was inconvenient.

Location

8.0

The hotel is conveniently located within walking distance to the strip, which makes it easy to explore the area.

Dining

5.0

Dining options were limited, with cold food and poor cleanliness at the buffets. It was disappointing that there was no room service and the food variety was lacking.

Facilities

5.0

Facilities were basic, with limited options for room service and a lack of cleanliness in public areas.

Susan

United States of America, January 2025

6.4/10

My stay at Riu Cancun (Adults Only) had its ups and downs. The location was fantastic, within walking distance to nightlife, but the food left much to be desired. While the staff was friendly and attentive, the cleanliness of the rooms was inconsistent, which really impacted my overall experience.

Rooms

6.0

The rooms were tidy, but mine had some issues like mold in the shower and scuffed floors. I appreciated the regular cleaning service, though it could be improved.

Service

7.0

Staff like Mike and Frank at the Lobby Bar were fantastic and went out of their way to accommodate guests. However, some were a bit too aggressive about getting us to participate in activities.

Location

8.0

The hotel's location is a major plus. It was just a 25-minute trip from the airport, and I could easily walk to the strip for nightlife.

Dining

5.0

The buffet had a wide selection, but the food quality wasn't the best, getting a bit repetitive after a few days. I often opted to eat out instead.

Facilities

6.0

Facilities offered room service and assistance with tours, but I didn't find the amenities to stand out in any specific way.

Steven

United States of America, January 2025

6.0/10

I recently returned from a two-week stay at Riu Cancun, and I must say, my experience was lovely! The staff were incredibly attentive and made every effort to ensure I had a wonderful time. The food options were plentiful and delicious; however, I found the pool area to be shaded early in the afternoon, which was a bit disappointing. Overall, I had a fantastic trip filled with fun activities and great memories! 🌴🍹

Rooms

6.0

My room had an ocean view that was amazing, but it was showing signs of age with a noisy, leaking fridge and musty air conditioning. The cleanliness was commendable, though!

Service

8.0

The staff were always smiling and went above and beyond to get to know me, though some moments felt like they had a bit of an attitude.

Location

9.0

The location is excellent with easy access to Cancun's vibrant nightlife and the strip, perfect for those looking to explore.

Dining

8.0

The dining experience was quite varied, with fresh and delicious food options, though the service at the a la cartes could be a little slow at times.

Facilities

9.0

The facilities included a gym and spa, and I loved that there was 24-hour access to a bar along with plenty of entertainment throughout the day.

Joe

United States of America, December 2024

6.6/10

My stay at Riu Cancun was quite an experience, with many fantastic highlights but also some noticeable downsides. The staff were really good, making my time enjoyable with their attentive service. However, the overall atmosphere leaned towards a party vibe, which might not suit everyone. While the cleanliness standards were high, the food variety could be better.

Rooms

7.0

The room was well maintained, but it felt a bit dated and had some issues like a musty smell and erratic shower temperatures. I appreciated the spaciousness and regular cleaning, but some fixtures could use updates.

Service

9.0

The service staff were excellent throughout my stay. Everyone, from the lobby bar to the buffet, was friendly and efficient, ensuring I felt well taken care of.

Location

9.0

The location was perfect for walking to nearby attractions and nightlife, making it easy to explore Cancun. The beach area was beautiful, providing a nice spot to relax.

Dining

7.0

There was a great selection of dining options, but the buffet became repetitive after a few days. Despite this, the food was generally good and fresh.

Facilities

8.0

The facilities were ample, offering good amenities like pools and entertainment. However, I felt the noise levels could be excessive at times, especially around the busier pools.

Michael

United States of America, October 2024

6.0/10

Overall, my stay at Riu Cancun had its ups and downs. While the location was fantastic for exploring the nightlife and nearby attractions, I was disappointed with the condition of my room and the service at times. However, the friendly staff and the cleanliness of the beach made my experience enjoyable.

Rooms

6.0

The room I got was in decent shape but clearly showing wear and tear. There were issues like lingering smells and a shower that fluctuated in temperature. The flat-screen TV was a nice touch, and the view from my 9th-floor room was lovely.

Service

6.0

The staff were very pleasant, though I noticed a few were rather pushy in getting guests involved in activities. I felt they prioritized upselling room upgrades over providing a warm welcome like last time.

Location

10.0

The location was one of the best features—it was perfect for walking to the strip and nearby markets. I loved being in close proximity to downtown where all the nightlife happens.

Dining

6.0

The food selection was good, especially at the buffet which I really enjoyed. However, I was disappointed with the specialty restaurants since a couple were closed and the wait at the steakhouse was exceedingly long.

Facilities

6.0

The hotel had a range of facilities, but I felt the cleanliness could have been better maintained in some areas. The beach and pool areas were quite nice, but I had expectations of better upkeep overall.